Verify Your aa365 Account
Verification is the step that lets us hand your balance back to you without argument. We ask for a clear photo of your National ID or passport, a selfie, and a look at the wallet number you deposit from — enough to confirm the person withdrawing is the person who opened the account. Upload it once from your profile and the record
stays on file, so later withdrawals pass the same check faster. If a document is blurred, or a name is spelled differently from your wallet, we flag it on the same screen and tell you what to re-send.
- Photograph your ID clearly — Use your National ID or passport with all four corners in frame and no glare. A phone camera in daylight is enough.
- Add a selfie — Take a selfie in the same session so we can match your face to the document. No filters, no sunglasses, plain background.
- Confirm the wallet name — Show the wallet number you send from. The name registered there has to match your profile, so a shared family wallet will not pass.
- Send it once — Upload from your profile and watch the status. If something is unreadable we mark it on the same screen and ask for a re-send.